Frequently Asked Questions |
You may still register and raise funds peer-to-peer, however please note that goodie bags may only be delivered to a local address.
As the physical event will only be held in Singapore, all participants taking part in the physical walk will need to be present in Singapore during the event day.To join an Existing Team, please click on the 'Register' button and select 'New Member of Existing Team' option. Remember to use the team code provided by your Team Leader.
There is no maximum number of members for team registration.
Please note that one email address can only be used to register for one account (participant). i.e., each participant will need to have their own account to participate in the event.Do ensure that the current account logged in is the correct account as the one linked to your device.
Should your Strava be different accounts (e.g., Website linked to Strava - Facebook Account, but your phone is linked to Strava - Google Account), you will not be able to upload your activities onto your RAC profile correctly. If this occurs, please proceed to unlink the current account, and relink the correct account.You will be able to view the distance you have completed from your profile page after logging in. You may also view the distance that you have completed by searching for your name or team name in the Leaderboard.
Please ensure your activities are recorded on the Strava app to the event website for the data to be captured and uploaded. If any submissions are not reflected by the 3rd working day, contact us here.No. You can't use a treadmill, steps tracker and pedometer submission for the virtual race as most treadmills, steps tracker and pedometer do not provide a date/time and route map, and it can't be tracked using the Strava app.
You will have to download, register for a Strava account, and sync it to the race website.No. All participants should record their own activities using their own Strava app. If you experience any difficulties syncing your activities, please delink and relink to your active Strava account.
For further assistance, you may contact us here.Yes. You can bring along your kids as long as they are registered.
In the event of inclement weather, the Organiser reserves the right to delay the commencement of the walk.
Should the inclement weather persist after delay, the Organiser reserves the right to cancel the walk without any refund or move the walk to The 100PLUS Promenade.Yes. All donations above $10 made to Pro Bono SG during Just Jalan are eligible for tax deductions of 2.5 times of the qualifying donation amount next tax season. Pro Bono SG is an approved Institute of Public Character (IPC).
A valid FULL NRIC No./FIN/UEN is required for auto-inclusion for tax deduction purposes. Your donation details will be provided directly to Inland Revenue Authority of Singapore (IRAS) and the donation deductions will be included automatically in your individual tax assessment.
Please note that registration fee are not eligible for tax deduction.The payment portal through the Just Jalan website accepts debit/credit card and PayNow.
Other donation methods:
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